PEST CONTROL

• For termite treatments, if it is raining or there is standing water within 18 inches of the house, we will need to reschedule the service for a date/time that it is not raining/wet. Once the treatment is complete, rain/water will not affect it.
• For pest control, we let our technicians make a decision as to whether or not to treat while out in the field. Typically if its drizzling or a light rain, they will continue to service. Hard rain, we will reschedule.  
• If it starts to rain after your service was performed, do not worry. Our products are designed to withstand all weather conditions.  We also offer a 30 day guarantee on our treatments so if after the service you do start to see bugs within that 30 day period, we are happy to come back out and retreat the property at no cost to you.

Yes, we always guarantee our work. The length of the guarantee can vary based on the service provided but we always discuss the length of the guarantee with you before we begin the job.

This depends on what the service is for. For basic pest control, we can generally give a quote over the phone based on the square footage however for most other services we do need to do a thorough inspection to make sure we are giving you an accurate quote for the scope of the work. We do not charge for our inspections.

While our pest control products are pet and people friendly, we do request that you disclose what pets you have while setting up service as well as if anyone in your home has asthma or any other health issues you may be concerned with. You do not need to leave the house at the time of pest control service although we do request that pets be kept away from areas treated for about 90 minutes. Because some pets such as birds and turtles are more sensitive, we will modify the treatment for these pets or they can be removed from the house/area treated for 24 hours. The health and safety of your family and pets is very important to us.

There are many variables to consider when deciding how often you need service. If scorpions are the main issue, monthly service is alway recommended to keep them out of your home. If you don’t really see many critters but want to continue to not see anything, you could probably do bi monthly or quarterly. When setting up your service, we will always go over the specifics of your situation to make sure we find the best plan for you.

Termites can and will travel. Just because your neighbor has termites does not guarantee you will get them but odds are they will travel to you sooner than later. We are always happy to do a no cost inspection to put your mind at ease and we do offer preventative treatments as well to keep your home protected before termites ever become an issue.

The best way to keep rodents out of your home are to 1. make sure there are no tree branches touching the house. 2. Seal up any possible access points around the home/roof. 

This depends on the service provided. For basic pest control we do not require contracts although we do offer them. For most other services (rodent/termite/bed bug) we do require a signed service agreement so that everyone is on the same page as far as the scope of work/warranty/cost. We always want to make sure all parties involved are in agreement and the best way to do that is with a signed agreement. 

The guarantee we provide depends on the service provided. We do offer guarantees on all of our work and will always go over the guarantee for your job before we begin the work.