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FAQ

 

Common Questions about our Pest Control Services

No. While we do offer service agreements, it is not a requirement of your service. Our main objective is to keep our customers 100% satisfied with their service. We do not want or expect you to continue paying for our service if you are not happy with the results.

  • For termite treatments, if it is raining or there is standing water within 18 inches of the house, we will need to reschedule the service for a date/time that it is not raining/wet. Once the treatment is complete, rain/water will not affect it.
  • For pest control, we let our technicians make a decision as to whether or not to treat while out in the field. Typically if its drizzling or a light rain, they will continue to service. Hard rain, we will reschedule.  
  • If it starts to rain after your service was performed, do not worry. Our products are designed to withstand all weather conditions.  We also offer a 30 day guarantee on our treatments so if after the service you do start to see bugs within that 30 day period, we are happy to come back out and retreat the property at no cost to you.
  • For termite treatments, if it is raining or there is standing water within 18 inches of the house, we will need to reschedule the service for a date/time that it is not raining/wet. Once the treatment is complete, rain/water will not affect it.
  • For pest control, we let our technicians make a decision as to whether or not to treat while out in the field. Typically if its drizzling or a light rain, they will continue to service. Hard rain, we will reschedule.  
  • If it starts to rain after your service was performed, do not worry. Our products are designed to withstand all weather conditions.  We also offer a 30 day guarantee on our treatments so if after the service you do start to see bugs within that 30 day period, we are happy to come back out and retreat the property at no cost to you.
  • With termites, there is no one size fits all. It’s important that we see the home to determine the best course of treatment. Things like basement, the type of foundation the house is built on, size of the house, whether you do flood irrigation and so many more factors all make a difference with your treatment options and pricing. We want to make sure we are giving you the most personalized treatment for your home.

With our 24-hour response time, we ensure you will have your pest control issue addressed immediately. We make pest protection easy and hassle-free, providing you with the best customer service experience in the industry.